Kynalia subscriptions are designed to be flexible. You may cancel, pause, or modify your subscription at any time before your next order is processed.
You can cancel your subscription through your subscription management portal or by contacting us at: support@kynalia.co.uk
To prevent your next subscription order from being processed, your cancellation request must be submitted before the next scheduled billing date.
Once an order has been billed or entered fulfillment, cancelling your subscription will stop future orders only and will not automatically cancel the order already being processed.
Before your next scheduled order is processed, you may be able to:
Available options may vary depending on the status of your upcoming order.
If your subscription order has already been charged or submitted for fulfillment, we cannot guarantee that it can be cancelled or modified.
If you need assistance with a recently processed order, contact support@kynalia.co.uk as soon as possible.
Any eligible returns or refunds will be handled according to our Returns & Refund Policy.
Subscription customers receive the subscription price displayed at checkout and free shipping on subscription orders.
Cancelling your subscription will end these subscription benefits for future purchases.
There are no cancellation fees or long-term commitments associated with a Kynalia subscription.
If you have questions about your subscription or need help cancelling or modifying it, contact:
Email: support@kynalia.co.uk
